Significant cost overheads and management inefficiencies arise in business through moving information around or transferring it between various systems, departments, stakeholders and personnel. Snapsite Enterprise eliminates those overheads and sources of error simply by integrating all corporate information into a unified and sharable resource and knowledge base.
Snapsite Enterprise is a fully integrated enterprise-wide business automation/intranet platform. For businesses that want to save money and integrate data, website, calendars, contacts, email, accounting, staff management, customer information, inventory, time sheets, workflow, project management, business process and business documentation into a common unified resource.
Unlike other enterprise solutions, Snapsite Enterprise can be deployed progressively into those areas of your business that will derive most benefit. This is certainly not one of those all-or-nothing systems that end up being hugely expensive, long winded and disruptive to both your business and your staff.
The Snapsite Enterprise solution does not demand investment into costly IT infrastructure, hardware or software, and is perfect for small to medium businesses with remote personnel.
Messaging Centre
Fully integrated with the built-in CRM database, the Snapsite Enterprise messaging centre provides a snapshot view of each user's emails, contacts, appointments, activities with alerts, reminders, notices of updated knowledgebase documents, incoming enquiries and appointments - everything you need to know to make the most effective use of your time as well as the information you need to do it.
Not only do you have everything you need to know on the click of a mouse, wherever you are, you get instant task and information collaboration with everybody else as well. And through the built-in e-news generation module, you can pre-emptively send notifications to everybody you need to, whether your own staff, or clients, prospects or suppliers.
Knowledge Base
A central repository of your corporate documentation, the Enterprise knowledge base can contain anything from a simple logo all the way through to training material, compliance, marketing, operations and product information. Content can be published in the public domain via your website, distributed using newsletters in conjunction with the integrated CRM engine, or remain highly confidential, encrypted and accessible only by authorised personnel.
It's the perfect mechanism to capture and retain all that invaluable business knowledge that is normally scattered in individuals' laptops and PCs - and lost when staff leave your organisation.
Inventory Management and Stock Control
The inventory and stock control module is fully integrated with the accounting, invoicing, ordering and CRM services. Offering multiple real or virtual warehouses, Snapsite Enterprise makes it an easy task to co-ordinate, track and manage inventory across your organisation, even when stock is held in tradesmen's vans.
Includes standard features like minimum levels, re-ordering, replenishment alerts, as well as automatic draw-down for consumable items on billable jobs when an invoice is raised.
Contact Relationship Management
More than just a contact list, the CRM module tracks your entire relationship with each of your contacts. Incoming and outgoing emails, web enquiries, newsletters, correspondence and notes are attached to contacts. You can manage individual persons, business-wide contacts and any other arbitrarily defined groups.
Newsletters and other e-marketing strategies are easily implemented, whether by groups, user-defined status or by time-based automatic campaigns.
Website enquiries are automatically captured and added to the contact database, and emails and newsletters are individually tracked when they're opened.
Accounting & Financials
Tired of the costs and errors involved in transferring or re-entering data from one piece of business software to another? Tired of having your accounts out of synch with the remainder of your business? Are your book keeping and accounting costs too high?
The Snapsite Enterprise online accounting module is fully integrated with sales, e-commerce, job costing, time sheets, CRM and inventory management. Everything is updated in real time, and you can give remote and restricted access to selected personnel. Includes ordering and payroll, and fully Australia and NZ GST compliant.
Content Managed Websites
Snapsite Enterprise gives you full control over your integrated website's content, its design, layout and behaviour. Create a shopping cart that updates your accounting system, your stock and your customer's purchase history in real time. Provide intelligent login areas to multiple secure areas of your website, and give your clients access to special offers and online ordering with customer-specific price breaks.
Your website can be a simple online brochure, or a complex interactive one that has direct access to your corporate knowledge base.
Workflow and Business Automation
Managed task sequences are at the core of our workflow and business process services, which can be either manual or automated. For example, you can require that an inductee reads and signs off on OH&S documentation before they get access to further information. You can create courses consisting of self-managed training content or as strictly controlled and score-based sequences.
Snapsite Enterprise's event management module is another example, where organisational deadlines can be set and automatic alerts and reminders sent out to the event's stakeholders.
Staff Management and HR
As your staff log on they have instant access to a shared calendar and task management dash board. Dashboards can be easily customised so that staff members are presented with displays that are role-specific, authority-specific or any other criteria that are relevant to your business processes.
Fully integrated with workflow and business automation, the staff management module means you can measure all staff access to their respective parts of the knowledgebase and to their areas of responsibility.
You can easily generate internal newsletters and post employee-specific notices. Alternatively staff can be assigned access to any number of blogs that relate to roles, projects, tasks or shared interests.
Governance and Security
Traditionally many quality assurance and governance processes exist to cater for information movement between stakeholders. Security considerations often mean that some people see only a portion of the information they require to do their job properly, or multiple versions of similar information is spread around within the organisation.
Many such processes become redundant in Snapsite Enterprise, or they become simpler, more secure and less prone to errors. By providing managed access to high integrity shareable information, user access, security, workflow management and quality assurance seamlessly merge in SnapSite Enterprise to deliver high quality governance and compliance.
User access, security, workflow management and quality assurance seamlessly merge in SnapSite Enterprise to deliver high quality governance and compliance, based on managed access to high integrity information.